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ATA Technician complaints procedure

THE INSTITUTE OF THE MOTOR INDUSTRY
PROFESSIONAL CONDUCT - DISCIPLINARY PROCEDURE
(ACCREDITED TECHNICIANS)



If you wish to make a complaint of misconduct against accredited technicians concerning a breach of the Accredited Technicians Code of Conduct you will need to follow the set procedure:


Step 1:  Preliminary Matters - Complaints need to be made in writing to the IMI

Step 2: Investigation - The accredited technician will be investigated and given the opportunity to respond

Step 3: Disciplinary Hearing - A disciplinary hearing will be set up, consisting of a disciplinary panel

Step 4: Sanctions: Warnings or Revocation of Accredited Status - Appropriate disciplinary sanctions will be put in place

Step 5: Appeals - The accredited technician is entitled to appeal against any disciplinary sanction

To read the procedure in full click here (pdf).

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